Our mission at the Downtown Austin Alliance is to create, preserve and enhance the value and vitality of downtown Austin. At the core of that mission is keeping downtown safe, clean and welcoming for all.
That’s why our Downtown Ambassadors provide safety escort services between the hours of 6 AM – 11 PM every day of the week!
Though Austin is ranked one of the safest cities in the country, we recognize that walking alone – sometimes in areas that are sparsely populated – can be a safety risk.
Contact the Downtown Ambassadors at (512) 937-7422 to arrange a safety escort. To avoid having to wait, send a text 30 minutes in advance.
Call the Downtown Ambassadors for:
- Safety escorts
- Flat tire, battery jump
- Directions & general information
In case of an emergency, call 911 immediately. To report crimes after the fact or report city infrastructure repairs, call 311.
Austin Police are a data driven department and count on citizens to report incidents so they can properly deploy resources. To best be aware of your surroundings, stay off of your phone and remove earbuds while walking.
To learn more about our service and Downtown Ambassador Team, visit our website.