How to get your questions answered
Downtown Austin Alliance
8:30am – 5:30pm
Monday through Friday
Downtown Austin Alliance Foundation
Downtown Austin Ambassadors
Contact the Downtown Ambassador team for public litter or waste, graffiti removal, sidewalk-cleaning issues, general information, safety escorts, flat tire or battery jump.
In case of emergency, call 911 immediately. To report crimes after the fact or request city infrastructure repairs, call 311.
Hours of Service
6:00am – 11:00pm
Seven days a week