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The Downtown Austin Alliance Ambassador Team provides cleaning and safety services in the Downtown Public Improvement District (PID) on a daily basis. In addition to these ongoing efforts, business and property owners in these downtown areas may request specific services.

Downtown Ambassador Services (available within Downtown PID boundaries):

  • Service requests: Submit requests using the form below for public litter or waste, graffiti removal and general cleaning issues.
  • Immediate needs: Call our team at (512) 937-7422 for general information, safety escorts, flat tire or battery jump.

Emergency & City Services:

  • In case of emergency, call 911 immediately.
  • To report crimes after the fact, request city infrastructure repairs, or for requests outside the Downtown PID boundaries, call or contact Austin 3-1-1.

Downtown Ambassador Service Request Form

Your request is important to us! Please allow 24 hours for service request responses Monday through Friday, and up to 48 hours on weekends and holidays.


Click or drag a file to this area to upload.

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