Resources

From hooking up your utilities to finding who to call for streetlight replacement, the following is helpful information for Downtown residents.

Organizations

Who To Call

The area code for Austin is 512.

General/Emergency

Medical, Police, or Fire Emergencies
911
Austin Police Department
(nonemergencies) 311 or 974-5000
Austin Police Department
(Property Crimes) 311, or 974-5000
Downtown Rangers
(For downtown issues, car unlocks and other general needs) 479-8927
Pop-A-Lock
836-1011

^ top

Cleanliness and Sanitation

Bus Stop Maintenance
389-7573 or 389-7400

Graffiti, Alleys and Public Right-of-Way
854-4125

Graffiti, Private Property(downtown)
469-1766

Health Department
972-5600

Litter Removal - Alleys
974-3570 or 469-1766

Litter Removal - Sidewalks (downtown)
469-1766

Litter Removal - Town Lake
397-3639

Parks, Trails, and Creek Maintenance
440-5150

Spills and Other Hazards to Water Supply
974-2550

Trash Removal - Alleys of Congress Ave., E. Sixth St.
272-4341

Water and Wastewater Emergency
912-6000 or 322-9100 after hours

Late night trash dumpsters making too much noise? If paid for by City, you can ask for a schedule change.
974-3579

Late night trash dumpsters making too much noise? If paid for by Waste Management, you can ask for a schedule change.
368-5000 or 272-6220

Dead animals in the right-of-way are collected within 24 hours of notifications Mon.-Fri., and until 1p.m. on Sat.
494-9400

Household Hazardous Waste Collection Facility
974-4343

Junk Vehicles on Lots
280-0075

^ top

Sidewalks and Streets

Potholes, Sidewalk Repair, and Other Road Hazards
440-8444

Street Sign Repair
457-4850

Streetlight Replacement
505-7617

Traffic Signal and Walk/Don't Walk Sign Repair
457-4850

Missing Manhole Covers - in the Street
912-6000

Missing Manhole Covers - small ones in the sidewalk are the responsibility of the property owner

^ top

Public Order/Public Safety

Austin Police Department - Administrative Office
974-5000

Austin Police Department - District Representative
974-5340 or 974-5345

Fire Station #2
477-5784

Downtown Austin Community Court
974-4879

Electrical Emergencies, 24-hour line
322-9100

Parking Enforcement
311

Obstructions in the Roadway
440-8444

Services for the Homeless
973-9203

Late Night Construction Noise
802-3387

Auto Theft Information (H.E.A.T. & VIN Etching)
974-5713

National Night Out
974-4900

Robbery Tip Line
974-5092

Texas Department of Public Safety
424-3000

Municipal Court
974-4800

^ top

Other

Flight Information
www.abia.org

Capital Metro (public transit authority)
474-1200

Austin Public Library
974-7300

Brackenridge Hospital
324-8000

Capitol Visitors Center
305-8400

Children's Hospital
324-8000

Greater Austin Chamber of Commerce
478-9383

Parks & Recreation Department
974-6700

U.S. Post Office
800-275-8777

Texas Drivers License - 15th & Congress Ave.
936-2100

Austin Visitors Center
478-0098

AusTix (half-priced tickets to the theater)
474-8497

Downtown Austin Alliance
469-1766

^ top